Terms and Conditions

Natural Nutrition is a business in the health industry and the main purpose of this website is to educate the public. In addition, Natural Nutrition markets health product equipment, supplements and health books. Natural Nutrition also provides services such as online consultations.

The content of this Natural Nutrition website and its individual pages is for your general information and use only. This website is subject to change without notice. Accessing this site implies that you agree to our Terms and Conditions, as well as that you are familiar with our Privacy Policy and Disclaimer. These documents might be amended from time to time and it is each user’s responsibility to visit them periodically.

Our terms and conditions apply to the Natural Nutrition website only. Other websites linked to or from this site, as well as other services or companies referring to have their own terms and conditions, which might not necessarily coincide with ours.

Reservation or rights

We reserve all of our rights, including but not limited to any and all copyrights, trademarks, patents, trade secrets and any other proprietary right that we may have in our website, its content, and the goods and services that may be provided.

The use of our rights and property requires our prior written consent. We are not providing you with any implied or express licenses or rights by making services available to you.

Registration details

When registering on our website, users need to provide truthful information and be at least thirteen (13) years of age. If a child has provided us with personal information without parental or guardian consent, the parent or guardian should contact us to remove the information and opt out of promotional opportunities. For more information about the Children’s Online Privacy Protection Act (COPPA), visit http://www.coppa.org/.

Users are responsible to maintain the confidentiality of their login / registration details. Users are also solely responsible for uses via their passwords – whether authorized or unauthorized. Natural Nutrition immediately needs to be notified of any unauthorised user registration or access.

Registration data and other personally identifiable information that we may collect will be handled as confidential and is subject to the terms of our Privacy Policy.

Return and refunds policy

The provision of goods and services by Natural Nutrition is subject to availability. In cases of unavailability, Natural Nutrition will refund the client in full within 30 days. Cancellation of orders by the client will attract a 5% of total sale administration fee, and if already shipped, the shipping costs will be deducted.


Our goal is to process and ship all orders within 24 to 48 hours of receipt. Orders are processed and shipped during regular business hours (Monday through Friday 8:00am – 5:00pm, excluding holidays).

You will receive a tracking number on the confirmation e-mail we send you when your order is shipped. This tracking number can be used to check the status of your package. Your shipment service will be indicated in the e-mail.

Warranties and warranty disclaimer

Natural Nutrition will use reasonable commercial efforts to maintain the functionality and availability of the services; however the services are provided to you “AS IS” without any warranty of any kind.
To the fullest extent allowed by law, naturalnutrition.co.za hereby disclaims all warranties, expressed or implied, with respect to the website, its content, products and services including without limitation to any implied warranties of merchantability and fitness for a particular purpose.

You agree that your use of the Website is done entirely at your own risk. Natural Nutrition does not warrant that your use of the Website will be uninterrupted or error free. Natural Nutrition assumes no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorized access to, or alteration of, user or Member communications. Natural Nutrition is not responsible for any problems or technical malfunction of any telephone network or lines, computer online systems or access, servers or providers, computer equipment, software, failure of email on account of technical problems or traffic congestion on the Internet or at any website or combination thereof, including injury or damage to users and/or Members or to any other person’s computer related to or resulting from participating or downloading materials in connection with the services. Natural Nutrition makes no warranties and shall have no liability for any claim of copyright, trademark or patent infringement based on your use of or combination of any third party product or software with the services, or any part thereof, (unless authorized in writing by Natural Nutrition) if such infringement would have been avoided by the use of the services without the use of other software, hardware or products.

Payment options accepted

Payment may be made via Visa, MasterCard, Debit, Diners or American Express credit cards or by bank transfer into the Natural Nutrition bank account, the details of which will be provided on request.

Credit card acquiring and security

Credit card transactions will be acquired for Natural Nutrition via PayGate (Pty) Ltd who are the approved payment gateway for Standard Bank of South Africa. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no credit card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

Customer details separate from card details

Customer details will be stored by Natural Nutrition separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate, refer to www.paygate.co.za

Merchant outlet country and transaction currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction Currency is South African Rand (ZAR).


Natural Nutrition takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.
Goods and services of third parties may be advertised and / or be made available on or through this website. Representations made regarding products and services provided by third parties are governed by their own policies. We shall not be liable or responsible for any dealings or interaction with third parties.

Limitation of liability and liability disclaimer

Natural Nutrition and its agents, representatives, partners, suppliers or licensors shall not be liable to you for and damage or loss arising from your use of the services, including without limitation to incidental, consequential, or other indirect damage, whether based on tort, bodily injury, death, lost revenue or otherwise, regardless of whether Natural Nutrition was advised of the possibility of such losses in advance and notwithstanding any failure of essential purpose of any limited or exclusive remedy of any kind. Notwithstanding anything to the contrary contained herein, Natural Nutrition’s liability to you for any cause whatsoever, and regardless of the form of the action, will at all times be limited to the amount paid, if any, by you to Natural Nutrition for the services. On behalf of itself, its partners, licensors and suppliers, Natural Nutrition disclaims any and all liability for special, incidental or consequential damages (including bodily injury or death) arising from or related this agreement or your use of any services.

Intellectual Property

Natural Nutrition is the exclusive owner and or licensee of the content, products and services (“Content”) offered on the Natural Nutrition website and retains all proprietary rights in and to such Content, including all copyrighted material, trademarks, and other proprietary information of Natural Nutrition, and its licensors. Except for that information which is in the public domain or for which you have been given written permission, you may not copy, modify, publish, transmit, distribute, perform, display, or sell any such proprietary information, including the layout, design elements, images and text. This also applies to ‘deep-linking’, ‘embedding’ or the use of analogous technology.


  • Providing any content or perform any conduct that may be unlawful / illegal, harmful / abusive / tortuous, threatening / harassing / stalking, defamatory, libellous, offensive / objectionable or vulgar / obscene / pornographic. This includes content or actions designed to – or which do – interfere with or interrupt this website or any service provided; content infected with a virus or other destructive or deleterious programming routine; content giving rise to civil or criminal liability; or content / actions which may violate an applicable local, national or international law, including – but not limited to – laws relating to copyrights, trademarks, patents or trade secrets.
  • Providing or using this website and any content or service in any commercial manner or in any manner that would involve junk mail, spamming, chain letters, pyramid schemes, or any other form of unauthorized advertising without our prior written consent.
  • Impersonating or misrepresenting your association with any person or entity, or forge or otherwise seek to conceal or misrepresent the origin of any content provided by you.
  • Collecting or harvesting any data about other users.


Natural Nutrition may, in its sole discretion, change this agreement or any part thereof at any time without notice. Our website and its related services are provided on an “as is” basis. Natural Nutrition is the owner of this website and exclusively reserves all associated rights and may (at any time and without notice and any liability to its users) modify or discontinue this website and its services and / or delete the data provided – whether temporarily or permanently. Natural Nutrition shall have no responsibility or liability for the timeliness, deletion, failure to store, inaccuracy or improper delivery of any data or information.


We have the right, but not the obligation, to monitor any activity and content associated with this website. We may investigate any complaints or reported violation of these terms and conditions and take any action that we deem appropriate. This may include, but is not limited to, issuing warnings, suspending, terminating or attaching conditions to users’ access and / or removing any materials from the website.


You agree to indemnify and hold us (including our directors, employees, agents, affiliates, partners, independent contractors, advertisers, suppliers and co-branders) harmless from any claim or demand, including reasonable legal fees, that may be made by any third party, that is due to or arising out of conduct or connection with this website or service, your provision of content, your violation of these terms and conditions or any other violation of the rights of another person or party.

Please also read our Disclaimer.


This website and its contents, such as text, graphics, images and other content (the “Site Material”) are protected by copyright under both South African and foreign laws. Copyright 2011 Heidi du Preez. All Rights Reserved. Individual articles on this website may be copied in full, without specific permission, for not-for-profit purposes, provided that your copy of the article includes full copyright and contact information. The name of the author of the article should appear and a link to this website, Natural Nutrition. If possible, I would also appreciate an endorsement and encouragement to subscribe to the newsletter. Any other use of Site Material violates copyright, trademark, and other laws. Absent the express written permission of Heidi du Preez, you may not sell or modify our Site Material or reproduce, display, distribute, or otherwise use the Site Material in any way for commercial purpose. Termination of your user account for any reason, including but not limited to your violation of any of these Terms and Conditions, results in the immediate revocation of your license to use the Site Material and obligates you to immediately destroy any copies of the Site Material in your possession.

Natural Nutrition has no responsibility for content on other web sites that you may find or access when using Natural Nutrition’s products or services. Material available on or through other web sites may be protected by copyright and the intellectual property laws of South Africa and/or other countries. The terms of use of those web sites, and not the Natural Nutrition Terms and Conditions, govern your use of that material.

Although Natural Nutrition desires accuracy in all elements of the Site Material, there may be inaccuracies or typographical errors. Natural Nutrition makes no express or implied representation about the accuracy, reliability, completeness or timeliness of the Site Material or about the results that may be obtained from use of this website. You use this website and the Site Material at your own risk.


Our terms and conditions will be exclusively governed by and construed in accordance with the laws of South Africa whose courts will have exclusive jurisdiction in any dispute. However, we have the right, at our sole discretion, to commence and pursue proceedings in alternative jurisdictions.


In the event that these terms and conditions conflict with any law under which any provision may be held invalid by a court with jurisdiction over the parties, such provision will be interpreted to reflect the original intentions of the parties in accordance with applicable law, and the remainder of these terms and conditions will remain valid and intact.
Failure of either party to assert any right under these terms and conditions shall not be considered a waiver of that party’s right and that right will remain in full force and effect.

You agree that without regard to any statue or contrary law that any claim or cause arising out of this website or its services must be filed within one (1) year after such claim or cause arose or the claim shall be forever barred.

Company information

This website is run by Heidi du Preez, Director and sole trader of Natural Nutrition, based in South Africa.

Country of domicile

This website is governed by the laws of South Africa and Natural Nutrition chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature: 4 Lilford Ave, Hout Bay, 7806.

Natural Nutrition contact details

Support : info@naturalnutrition.co.za
Support: + 27 (0)21 790 0150